| The
C.H.A.L.E.T. Conduire un Hotel Aimant L'Environment et le Tourisme
Project (Running a Hotel that Respects the Environment and Tourism)
was conceived and carried out during a training course "CORSO
ESPACE ELLE - TECNICO ESPERTO IN ECOLOGIA E AMBIENTE" (Technical
Expert in Environment and Ecology).
C.H.A.L.E.T. is a hallmark of environmental
quality invented for hotel like forms of accommodation. It was
created to help these structures to achieve the standard ISO 14001
and also can be used when trying to improve the quality of the
service offered to tourists, as perceived by the tourists themselves.
The project used the hotel CHALET PLAN GORRET
in Courmayeur as its trial area, though it has been created for
any sort of accommodation and can be adapted to whatever context
it is to be applied to.
The beginning of this project was the drawing
up of an initial environmental analysis from which the most significant
environmental impacts were extracted.
As happens with the international norm ISO
14001 concerning environmental management systems, the initial
analysis showed up the restrictions and constrictions imposed
by law and the procedures and general rules already applied to
this field. A methodical view was adopted in researching legal
constrictions which evidenced not only implications resulting
from environmental laws (D.Lgs 22/97 and following decrees) but
also those imposed by regulations governing fire hazards, hygiene
and anything else concerning accommodation structures in the Aosta
Valley.
All the possible interactions between the hotel
and its activities with the surrounding environment were catalogued,
according to the type of environmental impact (air, water, energy,
waste, noise, etc.) and the actual physical place in which they
were created (kitchen, bedrooms, communal rooms, lavatories, boiler
room, etc.); points, according to the seriousness of their impact,
were given to each one, according to the area in which they were.
High and low are obviously relative concepts.
If we think of the environmental impact of a medium sized hotel,
its is probably much lower than that of a similarly sized textile
industry, but if the hotel is in a protected area (Park) this
impact cannot be ignored.
Further and more detailed investigation was
carried out, identifying for every "zone" in the hotel
and for every possible environmental impact, the specific problems
and the relative physical, organisational and management remedy
that could be undertaken. The interventions that resulted from
this process, chosen by selecting those with the most potential,
were then used to draw up an ecological accounting system.
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